INDUSTRY TYPE: NON-PROFIT ORGANISATION
CHOC Childhood Cancer Foundation was established in 1979 as a support group to parents of children with cancer. Their support group grew and in 2000 and the entity merged into a national organisation. CHOC now has a head office in Johannesburg, six regional offices, two branches and 13 accommodation facilities close to treatment centres.
CHOC needed a method to control and facilitate their fund raising efforts. The system needed to be available to multiple branches as well as the consultants working on the road.
CHOC selected Microsoft Dynamics CRM and CRM Technologies to develop a customised solution which is cloud based. This system is accessible wherever there is internet as well as offline. The sales module of Microsoft Dynamics CRM was extended to include a custom donations portal which kept track of all donors and their contributions. Further to this, the fact that all branches are able to contribute to a central and shared database meant that efforts could be focused in targeted areas and industries.
CHOC is able to set up campaigns for the appropriate target market. Finance management offers an all-inclusive view of the organisations achievements and the fundraising efforts are not duplicated between regions.